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Sunday, 23 November 2014

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Sunday, 24 August 2014

Good Relationship With Customers

Souvenir from customer - Thanks Mr Lee from Kota Kinabalu Sabah - feel  warm 

Souvenir from customer - Thanks Siew Tin - feel warm

Wednesday, 26 October 2011

5 Care And Maintenance Tips For Your Travel Luggage

Add years to the life of your travel luggage by maintaining it. It shouldn't take up a lot of your time. Travel bags can still take a huge chunk off your budget. You would want to prolong the life of your travel bags so you would not end up spending money on a new bag any time soon.

Here are some of the best care and maintenance tips you would want to use:

1. Clean your bag before and after traveling.
 Before traveling, vacuum it a little to get rid of accumulated dust. You can also try wiping it with a damp towel to pick up dust particles. After traveling, make sure you try to check for damaged parts. Find out if there are torn seams or any protruding screws. Fix the torn seams. Clean the casters of your rolling bag. Get rid of accumulated dirt underneath the bag. Clean it before storing it.

2. Canvas bags can be washed.
 Try hand washing it using lukewarm water and mild detergent. Do not add bleach. You can get rid of the dirt particles or crusty stains using a soft-bristled brush. Gently loosen up the hardened stains or dirt on your bag.

3. Lubricate the parts.
 The rolling wheels might need to be lubricated. After being stored for a long time, the wheels might have trouble moving around. You should use a lubricating fluid. Also use the same product to the retractable handles of the bag. If your travel bag has metal zippers, try lubricating those zippers too. They can get stuck after some time.

4. Fix and replace broken parts immediately.
Do not wait for those small rips to turn into big holes. Fix them right away. You should also replace broken and worn-out parts, especially the retractable handles and the rubber wheels. Most plastic wheels do not work well when subjected to heavy loads. Try replacing them with rubber wheels. Rubber wheels can be moved around easily. Moreover, rubber materials are pretty resilient so they cannot be damaged easily.

5. Try using a luggage cover.
Many luggage stores specialize in making covers. Look for a company that sells luggage covers and find out if they sell one for your brand of travel bag. Get the right size of cover. If not, they can customize a cover for your bag. These covers will help prevent stains and dirt from settling in your bag.
As expected, caring and maintaining your travel luggage is not such a huge hassle. So try these simple tips and you can add years to your travel bag.

OUR BUSINESS HOUR

Business Hour :
Mon - Fri : After 6.30PM
Sat           : After 2.30PM
Sun & Public Holiday: Please call before come

for more datails please visit our website :www.samuelsam.com.my
we are the trustworthy and reliable specialist  in the field of  luggage  repair service, you get what you pay for,let you more value of money!
             

Monday, 24 October 2011

LOCATION MAP TO SAMUEL SAM LUGGAGE REPAIR & SALES CENTRE

Comment from customer (copy from: http://sooktingfoxtale.blogspot.com/2011_08_01_archive.html)

Thursday, August 25, 2011

My Experience of Repairing Backpack's Zip - Samuel Sam



Well, I know.. I hasn't been updating for a couple of days. And, nothing much to update (Actually, there are a few.. I haven't get my Penang trip's photos ready :P, promised to show off my nails.. but didn't bring my camera! Ohh! I've found a reason to own a smartphone - is to be able to upload photos quick & immediate! Alright.. I'll wait for my current Sony Ericson to break down first.. then only I'll have 'valid' reason to change!

Okay, today, I'm gonna share with you my first experience on luggage repair. My brother's backpack zip needs to be repair before his trip to Alor Setar for his friend's wedding. And, I've googled around and I found: Samuel Sam Luggage Repair somewhere near Desa Park City (The nearest to my place).


Their address & contact details are:

No.11, Lorong Lang Kelabu 1, Kepong Baru, Kuala Lumpur 52100, Kuala Lumpur. Phone: 019-2618215.

Well, it's not exactly a centre, it's his home. And, thanked to GPS, I manage to get my way there. (I don't think I'll be able to reach there without GPS :P) Samuel's wife is a nice lady, she've told me how should I get out from her house (GPS's battery was running low when I was on my way there.. and finally it's dead when I was nearby - I had to call Samuel to get there..) And, she even called back to make sure that I've get my way back home.

Is their service good? How about the charges?

Hehe.. She had told me that if the zip is usable (Don't ask, I don't know.. you gotta let them see to confirm!), then it will only cost me RM10!! It's cheap to me - as I don't know how to repair it. And, that bagpack easily cost my bro above RM150!! He cannot use it anymore because of a broken zip.

Oh, they will call you before they repair it - just to make sure if you are okay with the charge. (Nice right? Of course we don't want to be overcharged) And, when I tell her that I need it before this Saturday, she got it done and I can get it back on the next day!

P/S: If you couldn't find Lorong Lang Kelabu 1 in your GPS, try to look for Jalan Lang Kelabu 1! It's just nearby!